Quality Assurance

Worklink provides a range of services which support the employment, rehabilitation and training needs of people with a mental health condition.

We continually aim to achieve client satisfaction by consistently meeting the needs and expectations of those accessing our services.  In order to achieve this, individual needs and expectations of the client must be identified and met through the development and facilitation of an individual tailored program.

We believe our quality system and those working within the system are the major contributing factors in the success of our organisation.

Our Management System is based on the National Standards for Disability Services and Mental Health Services.  Our system ensures effective controls are consistently applied to our program processes.

Worklink is committed to the maintenance and continual improvement of our management system.  This is achieved through the provision of adequate resources to support the system and encouraging all employees, clients and other stakeholders to contribute freely to the system.

View the National Standards for Disability Services

View the National Standards for Mental Health Services